Privacy Policy

Privacy Policy for Luminous Lighting 

Thank you for choosing Luminous Lighting. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our E-commerce website.

1. Information We Collect:

1.1. Personal Information:

• When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, billing address, shipping address, and contact details.

1.2. Payment Information:

• To process your orders, we collect payment information, including credit card details, through secure payment gateways.

1.3. Device and Usage Information:

• We may collect information about your device, browser, IP address, and how you interact with our website, using cookies and similar technologies.

2. How We Use Your Information:

2.1. Order Processing:

• We use your personal information to process and fulfill your orders, communicate with you, and provide customer support.

2.2. Improving Our Services:

• Your feedback and usage patterns help us enhance our website, products, and services.

2.3. Marketing Communication:

• With your consent, we may send you promotional emails about our products, promotions, and updates. You can opt-out at any time.

3. Information Sharing:

3.1. Third-Party Service Providers:

• We may share your information with third-party service providers to facilitate order processing, shipping, and payment processing.

3.2. Legal Compliance:

• We may disclose your information to comply with legal obligations, enforce our policies, or respond to lawful requests.

4. Your Choices:

4.1. Access and Update:

• You can access and update your account information through your profile settings.

4.2. Marketing Preferences:

• You can opt-out of receiving marketing communications by following the instructions in our emails or contacting us.

5. Security:

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

7. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [info@luminouslighting.co.uk].

Thank you for entrusting Luminous Lighting with your information. Your privacy is important to us.